Terms of Use (Provider)

Pursuant to an agreement between NE OSP and Greenspace Mental Health Ltd. ("Greenspace"), the platform located at neosp.portal.gs ("Platform") is made available by Greenspace for use by NE OSP treatment providers and patients.

By creating a Therapist account and accessing the Platform, you acknowledge and agree that your access as a treatment provider is provided to you strictly in connection with NE OSP's agreement with Greenspace (the "Agreement"). The terms and conditions applicable to your account and use of the Platform —including privacy, security, and permitted use - are governed by the Agreement, including the conditions outlined below. If you require details or a copy of the Agreement, please contact your organization's designated representative.

Terms of Use:

To use the Platform with a patient you are required to have a clinical relationship with the patient outside of the Platform.

Greenspace is a technology provider only and has no role in the credentialing, delivery, or oversight of clinical care. You are solely responsible for the care provided to your patients.

While the Platform may provide access to certain general medical information, it cannot and is not intended to provide medical, health care or other advice to patients. The content on the Platform is not and should not be considered medical advice or a substitute for individual medical advice, diagnosis or treatment.

The Platform and services do not constitute a medical device, clinical decision support system, or other diagnostic tool. For greater clarity, no services provided by Greenspace shall be construed as a diagnosis of a Patient.

Greenspace is not responsible for the quality or effectiveness of the assessments provided by the Platform. You are responsible for selecting the appropriate assessments for your patients.

Upon registration, you will choose a username and password. You alone are responsible for keeping that password and username confidential and for any and all activity that occurs on Greenspace under such password or username. You agree to immediately notify Greenspace of any unauthorized use of your password or username or any other breach of security. You agree not to give or make available access to your account to any unauthorized individual.

You will maintain the confidentiality of Personal Health Information in accordance with all applicable federal, provincial/territorial laws and local regulations, as well as the ethical and professional standards applicable to you currently.

As a condition of your continued access to and use of Greenspace, you agree not to:

• knowingly include or use any false or inaccurate information in any profile;
• circumvent, disable, or otherwise interfere with security-related features of the Platform;
• attempt to probe, scan or test the vulnerability of the Platform or any other Greenspace system or network or breach, impair or circumvent any security or authentication measures protecting the Platform; or
• copy, disassemble, reverse engineer, decompile or otherwise attempt to discover the source code of the Platform.

Greenspace is not an electronic medical record system and you are solely responsible for maintaining your patients' medical records in accordance with applicable laws, regulations and health regulatory college policies.

You acknowledge that Greenspace or its third party licensors and service providers shall own and retain all right, title and interest in and to all intellectual property rights in the Platform and services, including all names, copyrights, patents, trade secrets, logo designs, trade names, trade-marks and other intellectual property rights, data and information

You may close your account at any time and for any reason by providing written notice to Greenspace (support@greenspacehealth.com). Upon any termination by you, your account will no longer be accessible. Any cancellation request will be handled within 30 days of receipt.

You will be made aware of any changes to these Terms of Use or to the Platform, via email, or by posting notices on neosp.portal.gs. Your continued use of the Platform after notice of any changes constitutes acceptance of the updated Terms of Use.

These Terms of Use are subject to and incorporate by reference your organization's Agreement with Greenspace and the Privacy Policy (Authorized Users). If you require further details, please contact your organization's designated representative.

Last Update: December 02, 2025